Copart: Behind the Scenes – Virtual Tour of Yard 102 | Baltimore, MA


Hi, I’m Tina Keller Assistant General Manager. Hi, I’m Michael Dholak Assistant General Manager. Welcome to Yard 102, Baltimore. Come on in. Welcome to our lobby. As you can see over here you can come make member payments, It’s by cashier’s check, money order or cash. Also, we have more staff If you want to come in to view a card, they will escort you out to the yard to view any vehicle. If you’re here to make a payment on a vehicle, you’ll have the following ready to make it the easiest experience. Make sure you have the member number, lot number, ID and form of payment. Because our auction is every Monday at 10:00 a.m Eastern Standard Time, the best time in preview vehicles will be Thursday and Friday before the auction. Come on in to meet some of our friendly staff. Now we’d like to introduce you to Shelly Coffey, she’s a Customer Service Representative who’s been with us for eight years. She’ll tell you a little bit more about her day-to-day role. We are a large yard that has two different sub lots, what I would find most helpful for you to do would be to check the locations of the vehicles before you come out to the yard to preview. Some of the things that I’m responsible for helping our members with are issuing titles to you, by helping with billing questions, licensing questions, basically anything that you need assistance with. Now that you’ve seen our office, let’s take you outside and check out our inventory. But safety first make sure you’re wearing closed-toe shoes and one of these so that our loaders can see you. Come on, let’s go see our yard. Welcome to the yard where we have boats, motorcycles, ATVs, and more. We encourage our members to come in and preview the cars. When you’re here your escort will take you out to view the vehicles so you can inspect any additional damages, check under the hood and check to see if it starts. Along with our main yard, we have two sub lots that are located in White Marsh and Patapsco. Together with all these yards combined we have 7500 cars and over 80 acres of land. One fun fact about our yard is that we are conveniently located to Baltimore City Port. A lot of our customers Use this port so they can send vehicles to all the different countries all over the world. We look forward to seeing you at Yard 102, Baltimore. Make sure you visit us at www.copart.com

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